Territory Underwriting Manager

US-NC-Charlotte | US-NC-Greensboro | US-VA-Glen Allen
Job ID
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Key Risk, a member of Berkley Insurance Company, is a leading provider of workers compensation insurance products and services for employers throughout the eastern United States. With a sole focus on workers compensation, Key Risk works with Key Alliance agents, insurance clients, self-insured employers, and the injured workers they support to create solutions specific to their needs. Enriching each client's risk management strategies, Key Risk creates and executes comprehensive solutions proven to protect people, support business, and exceed expectations.


Committed to delivering better outcomes and industry leading service, Key Risk operates from headquarters in Greensboro, NC and through regional offices and territory-dedicated staff in the states of Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Tennessee, Alabama and Georgia. This regional approach provides agents and clients with the benefit of working with experts who have first-hand knowledge of the local workers compensation market.


Key Risk is committed to fostering a professional work environment for all its employees. Through an ongoing commitment to innovation, continuous improvement and education, Key Risk attracts and retains associates with a unique blend of workers compensation expertise and a passion for excellence. We are proud to have been recognized among Business Insurance's Best Places to Work in 2009, 2011, 2015, and most recently in 2017.


The Territory Underwriting Manager is responsible to manage all aspects of agency relationship for agencies assigned to the individual by the Regional Supervisor. Responsibilities include agency business planning, agency evaluation, agency communications and relationships, the promotion of Key Risk’s value proposition and the exercise of underwriting authority to obtain and renew profitable business.




  • Achieves planned written premium, rate change, renewal retention and loss ratio goals.
  • Documents analyses and decisions with adequate detail using Risk Analysis Documentation (RAD) form, Client Relationship Management (CRM) application, pricing models and rate change calculation tools.
  • Takes the initiative to recommend any improvements in underwriting principles, techniques or appetite when they become apparent.
  • Complies with insurance filings and regulatory requirements.




  • Visits select agents and clients when needed to explain new products, services and underwriting decisions.  
  • Effectively and efficiently prepares for and schedules agency visits.
  • Maintains current knowledge of agencies’ needs, staff, target markets, and contracted insurers.   Documents agency visits in accordance with established corporate procedures.
  • Performs all aspects of agency evaluations, goal settings and business planning within time frames and expectations defined by Regional Supervisor.
  • Participates effectively in new and renewal team sales activities and CSM meeting to obtain and retain profitable business.
  • Conducts business in a professional, punctual and well-prepared manner that promotes Key Risk appropriately in meetings and public forums.




Education: BS/BA degree or equivalent required.

Experience: 3-5 years experience in workers compensation underwriting

Attributes: Demonstrates commitment to our culture, values and CSI; delivers exceptional work results, quick learner, and embraces change and thrives in a fast pace work environment

Skills: Analytical, excellent interpersonal skills, organized, exceptional follow through, consistently meets deadlines and commitments  


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